API Supplements Returns Address: API Supplements Ynyspenllwch Rd Clydach, Swansea SA6 5QR 

Shipping Policy 

We aim to dispatch all orders within 1-2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next working day. 

Shipping Rates & Delivery Times 

• Free UK Shipping: Estimated delivery within 3-5 business days. 
• Express UK Shipping: Estimated delivery within 1-2 business days. 

All orders are shipped via trusted courier services to ensure safe and timely delivery. Tracking details will be provided once your order has been dispatched. 

Returns & Refunds Policy 

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions: 

Eligibility for Returns 

• Items must be unused, unopened, and in their original packaging. 
• Returns must be initiated within 30 days of receiving the order. 
• Perishable items, such as supplements with broken seals, cannot be returned unless faulty. 

How to Return an Item 

1. Contact our customer service team at hello@apisupplements.com to initiate a return. 
2. Securely package the item and send it to our returns address listed above. 
3. Once received, we will inspect the item and process your refund within 7-10 working days. 

Refunds 

• Refunds will be issued to the original payment method. 
• Shipping costs are non-refundable, unless the item is faulty or incorrect. 

Exchanges 

If you received a damaged or incorrect item, please contact us immediately at hello@apisupplements.com, and we will arrange a replacement at no additional cost.