API Supplements Returns Address: API Supplements Ynyspenllwch Rd Clydach, Swansea SA6 5QR

Shipping Policy

We aim to dispatch all orders within 1-2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Rates & Delivery Times

Free UK Shipping: Estimated delivery within 3-5 business days.
Express UK Shipping: Estimated delivery within 1-2 business days.

All orders are shipped via trusted courier services to ensure safe and timely delivery. Tracking details will be provided once your order has been dispatched.

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:

Eligibility for Returns

Items must be unused, unopened, and in their original packaging.
Returns must be initiated within 30 days of receiving the order.
Perishable items, such as supplements with broken seals, cannot be returned unless faulty.

How to Return an Item

Contact our customer service team at hello@apisupplements.com to initiate a return.
Securely package the item and send it to our returns address listed above.
Once received, we will inspect the item and process your refund within 7-10 working days.

Refunds

Refunds will be issued to the original payment method.
Shipping costs are non-refundable, unless the item is faulty or incorrect.

Exchanges

If you received a damaged or incorrect item, please contact us immediately at hello@apisupplements.com, and we will arrange a replacement at no additional cost.

Contact us

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